Returns & Exchanges

At Copenrain, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original condition. Whether you need a different size or a full refund, our streamlined process ensures a hassle-free experience for our customers.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in unworn condition.

• 3.
  Affix Shipping Label

  Download and print the prepaid shipping label provided by our portal and attach it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund or exchange within 5 to 7 business days.